We Get Letters, Compliments and "Thank You" Notes

We know that everyone is really busy with many different things going on in their lives, so when a patient takes the time to write us a "thank you" note, or call the office and leave a message, we feel very honored. Your comments are very inspirational to us all, and we are sharing a few of them with the public on this page of our website. We cheerfully ask our patients to "keep those cards and letters coming" - you can even use our "Contact Us" form to submit your comments!

Below (in random order) are some of the testimonials and "thank you notes" that we have received in notes, cards, letters, emails and even phone messages. The order in which they are displayed changes each time the page is viewed.

Barbara S. of Gilbertsville 19525 writes: "I came to your office based on the recommendation of my friend Lisa H. (of Pottstown 19464). I am so happy she told me about your office. Dr Chen is very professional and everyone was very friendly. I want you to know how excited I am about the care I received."

Beth L. of Pottstown 19464 writes: "Hi Dr. Joe, Jenny's contacts are MUCH better - thanks for working through this with her rather than just giving her regular contacts. Thanks!"

Mary K. of Schwenksville 19473 writes: "Doctor, thank you so much for having me get the cataract surgery. I can't believe how much better I see things. Colors are so distinct, watching television is so much more enjoyable. I don't get as tired reading because I see better. Everyone was so helpful and friendly - they are very efficient and made me feel comfortable and well cared for."

Michelle K. of Gilbertsville 19525 left a phone message: "I am calling to let you know that the new contacts from Dr. Audrey Chen let me see better than I have ever seen before. I can now see close up as well as far away."

Johanna S. of Pottstown 19464 writes: "I've been going to Dr. Ruskiewicz since I first needed glasses and had to go to an eye doctor back in the 3rd grade - and now I've been married over 10 years and have 2 kids! I'm so happy with the friendly and expert service and advice I always get. And now, with my new contacts, I can see better than ever before! Thank you so much, and congratulations on your beautiful new office."

Jan B. of Douglassville 19518 writes: "I have been going to Dr. Ruskiewicz for over 25 years, and I can't imagine any eye doctor being more thorough. He and his staff have always been very friendly, and I've even recommended him to several friends!"

Cherene C. of Pottstown 19464 writes: "I want to thank Dr. Chen for the amazing service she provided me! She spent hours with me, figuring out that I had nerve damage which was causing my double vision. She ordered me glasses with prism in one eye and I am able to see so clearly now! The strain I used to have is gone. I just had to say thank you for the fantastic job you did! Thanks for spending all the time needed to diagnose the cause and accommodate my work schedule! I am doing so well because of you."

"Also, big thanks to Doug Allen who fitted my glasses and was so nice and gracious. The receptionist who called to let me know that my glasses would not be in before I left for the shore, I thank her as well. Its those little thoughtful touches that mean so much. Thanks to all... I am very grateful!"

Evelyn T. of Pottstown 19464 writes: "I like coming to this eye doctor group because I always leave feeling assured that any eye problems would have been discovered."

Anita B. of Pottstown 19464 writes: "I know this shouldn't make a difference, but this is the nicest looking doctor's office I have ever been in."

Marilyn D. of Stowe 19464 writes: "My husband has to move a lot because of his job. As a result, I have had eye exams by at least a dozen other eye doctors. No one has done a more thorough check of my eyes."

David H. of Pottstown 19464 writes: "I was about to leave on a trip to Vermont and when I found I needed emergency repairs to my damaged frames. You took care of that for me, and I later chose you for my next scheduled eye exam. I came to your new office in Sanatoga and got two pairs of eyeglasses, and you really cared for me in ways that other optometrists and opticians had not. You provide a real service to the community and I am very glad you are here for us in Pottstown!"

Louise G. of Douglass Township 19504 (Montgomery County) writes: "Thank you for saving my life! I woke up and couldn't see out of one eye. I called Dr. Ruskiewicz and he arranged for me to be seen by a specialist. I had an inflammation of my blood vessels and if I had let this go, I could have lost my vision in my other eye, and maybe even died!"

Theresa S. of Gilbertsville 19525 writes: "You would have to be crazy to go to any other eye doctor."

Tim M. of Limerick 19468 writes: "I always had problems with my contact lenses, you were the first to solve them. These contacts feel great and I have never seen better."

Norman K. of Elverson 19520 writes: "I don't like visiting doctors. But the staff is always very friendly and that helps a lot."

Margery P. of Sanatoga 19464 writes: "For an older person like myself, what I like best about the office is it is easy to get in and out. There is a stop light on High Street. This makes it very easy to make my left turn."

Jack O. of North End in Pottstown 19464 writes: "Thank you for saving me from having a stroke! I went in for my regular eye exam and Dr. Ruskiewicz noticed a piece of plaque in the back of my eye. I saw a surgeon and he cleaned out the plaque in my carotid artery. Now 5 years later, no stroke has occurred."